CDJapan Customer Feedback

Fast delivery. Professional and very careful service. Deserves the ighest recommentadtion!

fast and perfect delivery and absolutely perfect packaging

The delivery cost to Australia is high. The rewards points help meet the cost but are tiny compared to total order costs

I’ve been a CD Japan loyal customer for ten plus years. Can I have a free CD Japan sticker in my next order? I think I deserve one

Arrived lightning fast, thoroughly and securely packed, and in perfect shape! Awesome as always! Thank you!

I always mark Q4 as "Average or Don't Know" because I don't recall ever having to contact customer support, which to me shows how great CD Japan has always been, and will no doubt continue to be. And this includes your customer support team, all of whom I have no doubt are a top-notch group of people. Thanks to you all for making CD Japan the best shopping experience I've ever had!

Always an easy process to orders, with items shipped quickly and well packaged.

You guys do a great job. But I have to admit the shipping fees are killing me.

I was impressed by the care taken in packing my orders. Everything wrapped in bubblewrap and then re-wrapped in coloured paper. This gives a snug fit in the box. Shipping times have been excellent,with the last package arriving quickly The last package taking four days to travel a meager 9000 miles. Great service and excelleent shipping, what more could I want.

It’s always a great pleasure getting a parcel from CD Japan and I got to say you’re my favorite online shop. Thank you until next time. Sionara

It would be nice to see which items I already bought, it already warns me when ordering, which is very good. But seeing this in the overview would also be good.

You should have more information and availability on the products that are highly sought collectibles.

Back again! Another great transaction! See you again!

You‘ve been doing a great job, so don’t worry. Keep up the good work.

Please continue to restock classic and legacy game and OST products!

Please continue to offer the exclusive bonuses with game and OST products!

I am highly satisfied with the service you have provided. We would appreciate it if more discounts and incentives could be offered going forward.

You're all excellent, satisfaction guaranteed, keep on doin' good work, thank you!

There shoul be more Japanese SHM CD releases. Their sound is great.

Keep up the good work, thank you for your outstanding service