CDJapan Customer Feedback

Would like to thank the CDJapan Customer Support Team for providing the additional information that FedEx deemed necessary for this dispatch to release the customs hold due to product composition details required, unlike the other order with the same figure that did not have to do this. The dispatch was released after about a week. Unfortunately, FedEx saw fit to use my dispatch as a step stool to stand on and smash their foot into the top of the box, thereby damaging the contents. As I had paid for the upgraded extra protection packing method, this helped to lessen the damages but not eliminate them. FedEx shipping has continued to become increasingly expensive on the CDJ site - 1x to 5x more expensive than other shops and they are treating their international dispatches very badly. Everything I have shipped recently with FedEx has arrived damaged. I do not fault CDJ for this, rather just wanted to relay the dissatisfaction with FedEx and extreme shipping costs for poor quality.

site de vente fiable, malheureusement leur serveur est obsolète, ce qui complique l’accès et la recherche de produit

For past 20 years I tried to help improve the CDJapan system and service but nothing was done to improve. For today the prices way HIGH and invoices with prices outside the boxes is not requested in N.America. No pictures or sample tracks for new releases. The Amazon prices much lower.

I like the older emails for new CDs better, as they showed all of the upcoming releases as opposed to a selection and a link to view the rest.

My order duly received after being swiftly shipped when all items became 'in stock' Excellent qualty delivery by Fedex I must add Thank you CDJapan Stephan Simonian

Hola cd japan,estoy muy satisfecho con su servicio,espero seguir comprando.

I would like a page where I can see every new product (not by category or by an specific search)

I'm always very satisfied with your team that pack my order, very secure and safe. I will continue to buy and support. Thank you

Great one stop to get all your Japan imports. Great prices, Great selection.

I have been ordering cds from cdjapan for many years always great and I will keep on ordering more cds

Wonderful service. Order was well packaged and arrived quickly. Highly recommended.

Not cdjapans's fault but order is currently lost in transit and I'm concerned item might sell out before it can be replaced.

Great package and delivery - there is no way anything will get damaged with this sort of care. Thanks.

Desr CD Japan!I am not very satisfied but highly satisfied with your service!Especially your Proxy Service is highly satisfying in finding rare CDs and Vinyls!

Dear CD Japan! I am highly satisfied!Especially your Proxy Service is highly satisfying in finding rare items!

Description of discs as Multi Channel is difficult to search for. "5.1", "surround" "atmos" should be included also

Amazing as always, the website has also improved a lot. I’m sure I’ll be ordering again soon :)

I order from cdjapan since 2009 and i'm still happy with cdjapan.

I order from cdjapan since 2009 and i'm still happy with cdjapan.

essayer de savoir mieux si il y a des taxes douanieres a payer en plus des frais de port