Hotel Man Ga Jissen Shiteiru Honto No Kizukai Focus on HOW to BE, Not on WHAT to DO
Takano Noboru / Cho
| Points You Earn | 1% (14p) |
|---|---|
| Release Date | late October 2022 |
| Availability | Backorder:Usually ships in 1-3 weeks |
Product Details
| Catalog No. | NEOBK-2795177 |
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| JAN/ISBN | 9784866631844 |
| Product Type | BOOK |
| Product Package Size (Measured) | 18.8 x 12.8 x 1.5cm |
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| Pages | 189 |
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Books are basically written in Japanese except for bilingual books or ones indicated as not written only in Japanese.
Related Artists
Translate Description
Description in Japanese
ホテルマンが実践している本当の気づかい Focus on HOW TO BE,not on WHAT TO DO / 高野登/著
Related Offer & Feature
Tracklisting
| 1 |
第1章 「気づかい」の一歩は「気づくこと」から始まる
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| 2 |
第2章 気がきく人、気くばりできる人は「見ているところ」が違う
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| 3 |
第3章 「自分には無理」と言っているうちはサービスを発揮できない
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| 4 |
第4章 あなたの目の前にいる人は「お客様」であり「家族」である
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| 5 |
第5章 「最高のおもてなし」を提供するホテルマンが大切にしていること
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| 6 |
第6章 気づかいとは特別なことではなく「普通のこと」を「普通に」するだけ
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| 7 |
第7章 どれだけ人を喜ばせたかで人は成長し、人生の幸福を得る
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